Privacy Policy

1. Introduction

Welcome to Fair Chance Advisory ("Fair Chance," "FCA," "we," "our," or "us").

Fair Chance Advisory is a workforce development platform designed to help individuals prepare for meaningful employment through career planning, employment readiness, resume development, interview preparation, AI-assisted career guidance, workforce training, employer connections, and professional development resources.

We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you when using the Fair Chance mobile application and related services.

By using Fair Chance, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

Depending on how you use Fair Chance, we may collect the following categories of information.

A. Information You Provide

You may voluntarily provide:

• Name
• Email address
• Phone number
• Mailing address
• Date of birth (when required)
• Profile photograph
• Employment history
• Resume information
• Education history
• Certifications
• Licenses
• Skills
• Career interests
• Career goals
• Professional references
• Documents you choose to upload
• Notes entered into the application
• Survey responses
• Messages submitted to support

B. Employment Readiness Information

To provide workforce development services, users may voluntarily provide information related to employment readiness, including:

• Resume content
• Interview responses
• Career assessments
• Workforce readiness progress
• Employment preferences
• Availability
• Certifications
• Training completion
• Professional development goals

Some workforce organizations or employer partners may request additional information with your consent.

C. Justice Impacted Information

Fair Chance is designed to support individuals from many backgrounds, including justice impacted individuals.

If you voluntarily provide information related to criminal history, background reports, or employment barriers, that information will only be used to provide workforce services, career coaching, employment readiness support, or services you specifically request.

Providing this information is voluntary unless required by a participating workforce organization or employer for a specific program.

D. AI Assisted Services

Fair Chance may use artificial intelligence to provide assistance with services such as:

• Resume improvement
• Career recommendations
• Interview preparation
• Career exploration
• Skills development
• Professional writing assistance
• Workforce planning

Information submitted to AI powered features may be processed by trusted third-party AI providers solely for the purpose of delivering requested services.

AI generated content is intended to assist users and should not be considered legal, financial, employment, or professional advice.

E. Automatically Collected Information

When using the application, we may automatically collect:

• Device type
• Operating system
• Browser type
• App version
• Device identifiers
• IP address
• Crash reports
• Performance diagnostics
• Usage statistics
• Session duration
• Feature usage
• Approximate location (if permission is granted)

3. How We Use Information

We use collected information to:

• Create and manage user accounts
• Provide workforce development services
• Build resumes
• Deliver career recommendations
• Provide AI assisted guidance
• Match users with employment opportunities
• Track workforce progress
• Facilitate workshops and coaching
• Improve application performance
• Process subscriptions or payments
• Respond to support requests
• Prevent fraud
• Protect platform security
• Meet legal obligations

4. Information Sharing

We do not sell your personal information.

Information may be shared only under the following circumstances.

Service Providers

With vendors providing:

• Cloud hosting
• Analytics
• Payment processing
• AI services
• Customer support
• Communications

These providers may only use information as necessary to perform services on our behalf.

Employer or Workforce Partners

If you request employment assistance, choose to apply for employment, participate in a workforce program, or authorize sharing, information may be shared with participating employers, workforce agencies, nonprofit organizations, educational institutions, or coaches.

Legal Requirements

Information may be disclosed when required by law or in response to lawful governmental requests.

Business Changes

Information may be transferred during a merger, acquisition, or business restructuring.

With Your Consent

We may share information for other purposes only when you authorize us to do so.

5. Data Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction.

Although we work to protect your information, no internet transmission or electronic storage system can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only as long as reasonably necessary to:

• Provide requested services
• Maintain your account
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

After retention periods expire, information will be securely deleted or anonymized where practical.

7. Your Privacy Rights

Depending on applicable law, you may have the right to:

• Access your information
• Correct inaccurate information
• Request deletion
• Request data portability
• Withdraw consent where applicable
• Manage communication preferences

Requests may be submitted using the contact information below.

8. Account Deletion

You may request deletion of your Fair Chance account by:

• Using the Account Deletion feature within the application (when available), or
• Contacting Support. See also our Data Deletion Instructions.

Certain records may be retained when required by law, contractual obligations, fraud prevention, or legitimate business purposes.

9. Third Party Services

Fair Chance integrates with trusted third-party providers to deliver certain features. Examples may include:

• Cloud hosting
• Analytics
• Payment processing
• Artificial Intelligence providers
• Authentication services
• Video conferencing
• Email communications

Each provider operates under its own privacy practices.

10. Children's Privacy

Fair Chance is intended for individuals who are at least 18 years of age or who are legally authorized to participate in workforce development programs.

We do not knowingly collect personal information from children under 13. If such information is discovered, it will be deleted promptly.

11. International Users

If you access Fair Chance outside the United States, you understand your information may be transferred to and processed within the United States where privacy laws may differ from those of your country.

12. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time.

Material changes will be communicated through the application or by updating the "Last Updated" date above.

Continued use of Fair Chance after changes become effective constitutes acceptance of the revised Privacy Policy.

13. Contact Information